Effective Date: 11 March 2025
Last Updated: 11 March 2025

Welcome to Revierr.com! These Terms & Conditions govern your use of our website and services. By accessing or purchasing from www.revierr.com, you agree to abide by these terms. If you do not agree, please refrain from using our website.

1. Definitions

• “Company”, “We”, “Us”, “Our” refers to Revierr.
• “You”, “User”, “Customer” refers to anyone visiting, browsing, or purchasing from our website.
• “Website” refers to www.revierr.com.

2. Use of the Website

By accessing our website, you agree:
✔️ To use it only for lawful purposes.
✔️ Not to engage in fraudulent, abusive, or disruptive activities.
✔️ To provide accurate and complete information when placing an order.

We reserve the right to refuse service, suspend accounts, or take legal action against users violating these terms.

3. Product Information & Orders

• All HPL Sheets, WPC Louvers, Cubicle Partitions, and Soffit Panels displayed on our website are subject to availability.
• Product images are for illustrative purposes only. The actual product may slightly vary due to lighting, screen settings, and manufacturing processes.
• We reserve the right to cancel or refuse any order due to pricing errors, stock unavailability, or suspicion of fraud.
• All orders are subject to payment confirmation before processing.

4. Pricing & Payments

• Prices listed on our website are in INR (₹) and may be subject to change without prior notice.
• We accept payments via secure third-party gateways. Revierr does not store or process your payment details directly.
• Any applicable taxes, shipping fees, and handling charges will be clearly displayed at checkout.

5. Shipping & Delivery

• We ship only within India, primarily serving Bengaluru and surrounding areas.
• Standard delivery time is 7 working days, but this may vary due to logistics and location.
• We are not responsible for delays caused by external factors such as natural disasters, strikes, or courier issues.
• If your order is delayed, we will notify you via email or phone.

6. Returns, Replacements & Refunds

• Due to the nature of our products, we do not accept returns unless there is a manufacturing defect.
• If you receive a damaged or defective product, you must inform us within 48 hours of delivery with photo/video proof.
• If eligible, we will replace the product or offer a store credit (subject to our inspection).
• Refunds are not applicable unless the product is out of stock or undeliverable.

For support, email us at [Your Email] or call [Your Contact Number].

7. Warranty & Liability

• Live Camera Warranty: Revierr is India’s first company to offer live camera warranty tracking for its products.
• 15-Year Written Warranty: Customers receive an official warranty certificate at the time of purchase.
• We guarantee high-quality, durable, and weather-resistant HPL Sheets but do not cover damage caused by:
  • Improper installation
  • Accidents, misuse, or negligence
  • External environmental factors beyond our control

Revierr shall not be liable for any indirect, incidental, or consequential damages resulting from product usage.

8. Intellectual Property Rights

• All content, designs, logos, images, and text on www.revierr.com are owned by Revierr and protected under copyright laws.
• You cannot copy, reproduce, distribute, or modify any website content without our written consent.

9. Privacy & Data Protection

• We collect and process your personal information in accordance with our Privacy Policy.
• Your data is used only for order fulfillment, marketing (if opted-in), and customer service.
• We do not sell or share your data with third parties except for necessary service providers (e.g., shipping & payment processing).

10. Governing Law & Dispute Resolution

• These Terms & Conditions shall be governed by the laws of India.
• Any disputes shall be resolved in the courts of Bengaluru, Karnataka.
• We encourage resolving any concerns amicably by contacting our support team first.

11. Changes to Terms & Conditions

• Revierr reserves the right to update these Terms & Conditions at any time.
• Changes will be posted on this page, and continued website use implies acceptance of the new terms.

12. Contact Us

If you have any questions about these Terms & Conditions, contact us:

📧 Email: revierrexteriorhplsheet@gmail.com
🌐 Website: www.revierr.com
📍 Location: Bengaluru, India